FAQs
Will I be able to still see my same doctors?
Yes, you will be able to see your same doctors, if he or she is in the CareFirst CHPDC Network.
Can I go to the same pharmacy I always used?
Yes, you may still use your same pharmacy as long as they are an Abarca pharmacy.
Will I get a new card in the mail from CareFirst CHPDC?
A new card will be mailed out to you with your PCP on it, within 7-10-days after enrollment.
If I lose my id card how do I get a new one?
Call Enrollee Services at 202-821-1100 to request a new one, it will be to you in 7-10 business days.
How can I get transportation to and from my appointments?
DC Healthy Family Medicaid enrollees may call MTM at 855-824-5693 3 days before your appointment to get transportation.
What if I want to change my doctor?
You need to call Enrollee Services at 202-821-1100 so they can help you with getting a new PCP.
Benefits Continuation Update
Updates and Frequently Asked Questions about Public Benefits during the Coronavirus (COVID-19) State of Emergency.
Download PDFCareFirst (CHPDC)
Community Health Plan
District of Columbia
Call Enrollee Services
