alliance Enrollees
Important Numbers
Important Numbers
Get Connected with Your Health Care Services
| Need | Who to Call | Numbers | Hours |
|---|---|---|---|
| For Questions About CareFirst CHPDC call: | Enrollee Services | (202) 821-1100 (855) 326-4831 |
8:00am-5:30pm Monday-Friday |
| TTY/TDD Enrollee Services | (202) 821-1152 | 8:00am-5:30pm Monday-Friday | |
| If you need care after your doctor's office closes or have a question you need to ask a nurse call: | Nurse Helpline | (855) 872-1852 | 24 hours a day, 7 days a week |
| TTY/TDD Nurse Helpline |
(202) 821-1152
After Hours dial 711 for TTY Assistance calling
(855) 872-1852 |
24 hours a day, 7 days a week |
|
| If you need mental health care or have a mental health question call: | Your PCP’s Office | ||
| Nurse Helpline | (855) 481-7041 | 24 hours a day, 7 days a week |
|
| DC Department of Mental Health Hotline | (888) 793-4357 | 24 hours a day, 7 days a week |
|
|
If you need to see a doctor within 24 hours ("Urgent Care") call:
|
Your PCP’s Office | ||
| Nurse Helpline | (855) 481-7041 | 24 hours a day, 7 days a week |
|
| If you need someone who speaks your language or if you are Hearing Impaired, call: | Enrollee Services | 8:00am-5:30pm Monday-Friday | |
| TTY/TDD Enrollee Services | (202) 821-1152 | 8:00am-5:30pm Monday-Friday | |
| For dental questions: | Avesis | (855) 418-1620 | 8:00am-5:30pm Monday-Friday |
| For vision questions: | Avesis | (855) 418-1620 | 8:00am-5:30pm Monday-Friday |
| FOR AN EMERGENCY, DIAL 911 OR GO TO YOUR NEAREST EMERGENCY ROOM | |||
CareFirst (CHPDC)
Community Health Plan
District of Columbia
Call Enrollee Services
